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Create a survey that has higher response rates, accompanied with quality data.

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Your members expect—and deserve—an extraordinary customer experience. But competition is fierce, and if members have a negative experience with you, they will quickly turn to another institution. 

How can you be sure that your credit union is doing everything possible to ensure a top-notch experience—and how can you retain members? That’s where customer experience (CX) technology can help. 

Get a Demo

Thursday, September 16, 2021

11:00 AM PT/2:00 PM ET

Haris Azmi brings nearly ten years of employee experience and product expertise at SoGoSurvey to help clients all over the world implement best-in-class employee experience programs. 

Melissa Krut

VP of Success, SoGoSurvey 

Vice President of Success at SoGoSurvey, Melissa Krut is working with partners and clients on a daily basis, helping them leverage SoGoSurvey’s online survey platform to drive accurate and relevant market, employee, and voice of the customer insights. With experience in training, building culture, and implementing technology solutions to support customer and employee experience, Melissa's focus is on empowerment, understanding, and, of course, success. 

Ross Rubin

Principal Analyst, Reticle Research

Ross Rubin is the founder and principal analyst at Reticle Research. Ross has been an industry analyst focusing on innovation in the technology, media, and telecom markets since 1996 and has developed technology research services at leading firms, including The NPD Group and Jupiter Research (acquired by Forrester Research). He is a columnist for ZDNet and Fast Company and has previously written for CNET, Engadget, eWeek, Digital Trends, PCMag, ABCNews.com, Inc., VentureBeat, and TechCrunch. 

Register today to learn and discuss this pressing issue.

Conducting online surveys is one of the most powerful ways to explore market trends, collect customer and employee feedback, or validate business ideas. 

However, there are some critical mistakes you'd want to avoid so you can make the most of your surveys and mitigate the risks of getting poor response rates or low quality data. 

Register today to learn and discuss this pressing issue.

Haris Azmi brings nearly ten years of employee experience and product expertise at SoGoSurvey to help clients all over the world implement best-in-class employee experience programs. 

Speaker

As Chief Revenue Officer at SoGoSurvey, Haris Azmi has used his wide range of experience to align Sales and Marketing with Product Development to deliver solutions that customers value. He leads a team that focuses on discovering high-impact revenue growth activities and pursuing them from conceptualization to execution. Haris has helped SoGoSurvey to provide solutions to over 100 credit unions and is a recognized keynote speaker and a leading voice in the credit union industry.

Ross Rubin

Principal Analyst, Reticle Research

Ross Rubin is the founder and principal analyst at Reticle Research. Ross has been an industry analyst focusing on innovation in the technology, media, and telecom markets since 1996 and has developed technology research services at leading firms, including The NPD Group and Jupiter Research (acquired by Forrester Research). He is a columnist for ZDNet and Fast Company and has previously written for CNET, Engadget, eWeek, Digital Trends, PCMag, ABCNews.com, Inc., VentureBeat, and TechCrunch. 

Melissa Krut 

VP of Success, SoGoSurvey

Vice President of Success at SoGoSurvey, Melissa Krut is working with partners and clients on a daily basis, helping them leverage SoGoSurvey’s online survey platform to drive accurate and relevant market, employee, and voice of the customer insights. With experience in training, building culture, and implementing technology solutions to support customer and employee experience, Melissa's focus is on empowerment, understanding, and, of course, success. 

Save my seat

Conducting online surveys is one of the most powerful ways to explore market trends, collect customer and employee feedback, or validate business ideas. 

However, there are some critical mistakes you'd want to avoid so you can make the most of your surveys and mitigate the risks of getting poor response rates or low quality data.

60 min

Register Now


LIVE WEBINAR


WEBINAR DESCRIPTION

LIVE WEBINAR

HOSTED BY:

How the
questionnaire
design

could help overcome poor response rates and low-quality response data

Favorite
tech features for ease

of converting your collected data into actionable insights

How to drive relevant
insights

and not misinformation on
what’s happening in the industry

when writing survey questions

What to
keep in mind


KEY TAKEAWAYS

5 survey mistakes that can ruin your research results and how to avoid them 

5 survey mistakes that can ruin your research results and how to avoid them